Employment Position – ADMINISTRATION SUPPORT – Variety of Roles

The Firm

The FAA Group is based in the Sunshine Coast and has been operating for over 30 years, servicing more than 20,000 clients in both the government and private sectors. 

The Company is currently seeking Administration Support for a variety of roles for the Maroochydore office. These roles will suit people with experience in Administration and a good understanding and knowledge of math, English and computer skills. You will learn new skills such as Salary Packaging therefore you need to be open to learning new skills.

What’s in it for you?

FAA is a large family owned and operated business; it has a strong focus on creating a positive culture and work environment and a desire to help people. Additional advantages for you include:

  • Company funded Monthly Team Development Club activities, staff BBQ’s and Awards
  • Fun Club committee that organises daily/weekly/monthly in office activities
  • Assistance in your own personal financial goals
  • Access to our comprehensive range of Financial Services at heavily discounted prices
  • Professional development and the opportunity to learn new skills
  • Regular training provided
  • Working full-time Monday to Friday from our Maroochydore office
  • Access to income protection built into our Corporate Super Plan
  • FAA ‘Employee Benefit Program’ benefits including Novated and Associated Leasing


Key Role Responsibilities

Your main focus will be to provide administrative support in a variety of areas of the business. This support will include client and business contact (emails & phone calls), file noting, scanning, answering telephones, document preparation, working with a wide range of IT applications, data entry and other various administrative duties.


Skills / Attributes Required

  • Excellent Maths and computer skills (your basic math & computer skills will be tested at the interview)
  • Open to be trained and learn new skills, both technical and mental (open to further study if necessary)
  • Excellent English, grammar and communication skills
  • Be polite, courteous and friendly to both external and internal clients
  • Excellent telephone manner
  • Highly organised – Effective administration and time management skills
  • Ability to work in a changing environment
  • Ability to deliver excellent customer service
  • You must be extremely diligent with your ‘attention to detail’
  • Punctual and reliable in attendance
  • Strong work ethic
  • Ability to work both independently and as part of a team



To Apply

Submit your resume, as well as a cover letter outlining your ability to meet the attributes required to hr@faa.net.au

Please note that the cover letter forms part of the application process.

You must have the right to live and work in this location to apply for this job


  • Seeking self-starter who is focused on delivering quality service, with strong administration and organisational skills.

Expression of Interest

We are always looking for the right people for our team and we have opportunities come available regularly.

If you would like to be considered, please register by emailing your Resume and an Introductory Letter to hr@faa.net.au