If you have had a pleasant experience with our team, we would greatly appreciate if you could take a few moments to fill out our quick Customer Satisfaction Survey
Kim (Emerald, QLD) – April 2024
Thanks you so much Jaydean for all your help. You have made this so easy and kept us up to date the whole way through. We are very excited , you have just made my day.
Millicent (Gold Coast, QLD) – April 2024⭐⭐⭐⭐⭐
Amazing working with FAA, it has been a less stressful process and would like to continue working with far ongoing to support us with managing our investment property and taxes moving forward.
Eunice (Brisbane, QLD) – April 2024⭐⭐⭐⭐⭐
Quick service! Lovely people over the phone.
Kim (Sunshine, QLD) – April 2024⭐⭐⭐⭐⭐
Thank you for your amazing communication skills, negotiating between our tenants and ourselves. It is a great feeling that this property and our investment is in good hands.
Curtis (Sunshine, QLD) – April 2024⭐⭐⭐⭐⭐
FAA has helped me with property and other financial goals. They are a great team, very friendly. For financial advice and professional property management, I would highly recommend their services.
Allison (Brisbane, QLD) – March 2024⭐⭐⭐⭐⭐
Thank you FAA, in particular Jade, for your excellent communication skills ensuring that our wills and enduring power of attorney documents were created and signed. We appreciate your support throughout this process.
Gregory (Moreton Bay, QLD) – March 2024⭐⭐⭐⭐⭐
Awesome experience. Helped me every step of the way. Clearly explained everything and were very speedy in responding to any questions I had. A+ all round.
Michael (Sunshine Coast, QLD) – March 2024⭐⭐⭐⭐⭐
Georgia from the Salary Packaging team at FAA really helped me through the process of purchasing a car. I had a lot of questions, and she was able to help me figure out the best options for myself. She was a joy to work with and was always willing to answer a quick question or help me with any of the paperwork (which I really hate doing). I couldn’t recommend Georgia and FAA enough. I really appreciated the support provided by Georgia from the Salary Packaging team at FAA during the process of purchasing a new car. Georgia’s assistance and guidance were invaluable in helping me navigate through the various options and to make informed decisions tailored to my needs. Despite having numerous questions and uncertainties, she patiently listened to my concerns and provided clear explanations, ensuring that I fully understood the options available to me. Her willingness to go above and beyond to address my queries and assist with paperwork made the entire process much smoother, particularly for someone like me who finds paperwork tedious. Georgia’s positive attitude and friendly demeanor made working with her an absolute pleasure. Her approachable nature and genuine desire to help ensured that I felt supported throughout the entire process. I truly couldn’t have asked for a better person to guide me through this journey. In light of my experience, I wholeheartedly recommend Georgia and FAA to anyone considering salary packaging options.
Lynda (Wide Bay Burnett, QLD) – March 2024
We are very happy with FAA . Also Eden and Rebecca have been fantastic
Madison (QLD) – March 2024⭐⭐⭐⭐⭐
Kayla & Kylah and the rest of the team at FAA are phenomenal. From start to finish everything is run smoothly
They respond promptly to emails, they get the job done efficiently. When we relocated interstate they really assisted my family and I , I will never forget the extra mile they went, and I think that’s important to find in agents these days.
Duncan (QLD) – March 2024⭐⭐⭐⭐⭐
I have been a tenant of FAA for a while, immigrated from South Africa with little knowledge of how the system works and ended up with them when we arrived in Aus. The agents that have helped my wife and I secure the place and those who attended the occasional home inspections have just been very pleasant and really easy to work with—they were all so approachable, especially Kaylah and Jo-Anne. Many thanks to them!
Melanie (Sunshine Coast, QLD) – March 2024⭐⭐⭐⭐⭐
The support, advice and knowledge provided from FAA throughout this whole process has been amazing. From the initial meetings with Michael discussing our finances and options for investment – right through to the handover meeting at our beautiful new property with Kayla has been faultless. We have certainly appreciated the support to get where we are today and we would have no hesitation recommending FAA to any of our friends and family. Thank you for allowing us the opportunity of building and owning our own investment property!!
Google Review (QLD) – March 2024⭐⭐⭐⭐⭐
Kylah and the team are absolutely amazing. They helped us move into our home from interstate and have been an absolute pleasure ever since. Keep up the amazing work you do everyday!
Tim (QLD) – March 2024⭐⭐⭐⭐⭐
One of the best agency’s I have dealt with. The team cares for the clients and tenants. They are helpful, friendly and professional.
Romina (Sunshine Coast, QLD) – March 2024⭐⭐⭐⭐⭐
FAA Property look after our investment properties. Kayla and the team are AMAZING!!!. They handle everything from sourcing great tenants to arranging property maintenances and MORE!!. Kayla was exceptional in dealing with the insurance company when we had to put in a claim. She knew exactly what and how to complete all the relevant paperwork and we were fully reimbursed by the insurance company. Eternally grateful and happy.
Tiarn (Sunshine Coast, QLD) – February 2024⭐⭐⭐⭐⭐
Kayla and the team at FAA Property are the best. They look after my tenants as well as my property and makes sure it is smooth sailing the whole time if have been with them.
Jasmine (Sunshine Coast, QLD) – February 2024⭐⭐⭐⭐⭐
I rent my property through FAA and Kayla is AMAZING! She takes care of everything for me and keeps me thoroughly updated. I know my property is in good hands. I literally don’t do anything but just approve any requests for tenants or maintenance… money is in on time every time, bills are always paid, house is always looked after and routine reports are very detailed. Thanks Kayla ❤️
Sean (Lockyer Valley, QLD) – February 2024⭐⭐⭐⭐⭐
We highly recommend FAA Property as we have received excellent service in the purchase and rental management of our investment properties. Kayla and her team have been outstanding in finding tenants and managing our property from a rental/maintenance perspective. The staff are very professional, honest, efficient and have excellent knowledge in property. Also they also care about their tenants needs and issues.
Martina (Sunshine Coast, QLD) – February 2024⭐⭐⭐⭐⭐
Michael gave me comprehensive and extremely useful and practical information. Really appreciated my session. Thank you!
Kerry (Moreton Bay, QLD) – February 2024⭐⭐⭐⭐⭐
The initial meeting with Dean was very informative. Dean was able to explain everything to me in a way that gave me an easy understanding of Salary Packaging. Georgia was very helpful with all of my questions and concerns and setting up my Salary Packaging quickly to help benefit me. Wonderful staff, keep up the good work. 🙂
Sylvia (Ipswich, QLD) – February 2024⭐⭐⭐⭐⭐
I found setting up my Salary Packaging an easy process with all my questions answered.
Shane & Enza (Canberra, NSW) – February 2024
Thank-you so much to everyone involved!!! Enza and I really appreciate all your efforts.
Jessica (Randwick, NSW) – January 2024 ⭐⭐⭐⭐⭐
Great experience with Salpac, extremely helpful and knowledgable team. Always at hand to answer any questions and to explain the process and what salary packaging involves.
Darren (Sunshine Coast, QLD) – January 2024 ⭐⭐⭐⭐
Great service – the whole team that we have been involved with are wonderful to deal with.
Nakitah (Moreton Bay, QLD) – January 2024 ⭐⭐⭐⭐⭐
Georgia was super helpful and informative, she explained everything with ease and made this process really easy and accessible.
Aimee (Noosa, QLD) – December 2023
Very prompt, explained the process along the way, used terms that were easy to understand, great help over the phone and email. I felt like I was really being looked after along the way.
Sandra (Sunshine Coast, QLD) – December 2023
Communication was great. I often didn’t know who I had to speak with in certain departments. Reception was always very good in helping me to connect with the right person.
Fiona (Bundaberg, QLD) – December 2023
Thank you so much for your assistance with this Linn. It has been a great experience all the way through. Colin & I truly appreciate everything you have done.
Serena (Brisbane, QLD) – December 2023
Firstly I would just like to thank you and the team for your fantastic service as well as Shannice, for her time and great advice, it’s all been very helpful. The information you have provided below looks great.
Sean (Kensington Grove, QLD) – December 2023
Thank you for everything that you and your team have done for us this year. We really appreciate your hard work and dedication for looking after us and our properties.
Sue (Gympie, QLD) – December 2023
Once again Kayla proves her knowledge, skill, and care for FAA Clients. So grateful that we know her and can speak with her confidently. She is an asset for the FAA team – I know you know this, but I want to commend her to you and also recognise the great support we receive from your staff.
Joseph (Sunshine Coast, QLD) – December 2023 ⭐⭐⭐⭐⭐
The assistance I received is excellent and I was able to clear all my doubts and clarification with the staff. The staff assisted me was very kind, polite and professional.
Rebekah (Burpengary, QLD) – December 2023 ⭐⭐⭐⭐⭐
Alicia has been very efficient, patient, understanding and supportive in helping me navigate setting up salary sacrificing despite my delays. Thank you, I am really grateful.
Siobhan (East Ryde, QLD) – December 2023 ⭐⭐⭐⭐⭐
Georgia was very friendly and helpful and was quick to respond to my questions.
Brooke (Kirwan, QLD) – December 2023
Thanks so much Romi we really appreciate all your help over the last 12 mths and especially recently helping us get into our own home. No doubt will be in contact soon with the funding for Coomera.
Erin (Kuraby, QLD) – December 2023 ⭐⭐⭐⭐⭐
Georgia was fantastic to work with, and really went above and beyond to assist me with transferring my lease to my new work place. Brilliant service