Queensland State Government

Question:    Where does Financial Advisers Australia (FAA) fit in with providing advice to Queensland State Government Employees?
Answer:       We provide the SOA authorised advice – not Administration.


Salary Packaging

For more than 20 years FAA have supported the Salary Packaging Financial Advice needs of Queensland Government Employees, as strongly recommended in the Salary Packaging Information Booklet.


The Queensland Government Salary Packaging SOA deliberately separates Administration from Advice, stating appointed vendor, Smartsalary for QG0065-21) ‘must not provide financial advice to Customers or Employees’ and are compelled to maintain a panel of approved Financial Advisers. Financial Advisers Australia (FAA) are approved Financial Advisers and can be found on the following list:

Financial Advisor Panel for the QLD Government

FAA have been to over 24,000 Queensland State Government work sites in meal rooms etc. providing the recommended advice since the inception of Salary Packaging, assisting each department as part of their Duty of Care strategy for their Employees.

We have grown to become the largest of its kind in Australia because we have proven to:

  • respect site access terms and policies; and
  • deliver quality advice and service

Trusted with the personal finances of over 41,000 Queensland public servants


QSuper– now Australian Retirement Trust

All Advisers at FAA are Registered Advisers to provide full comprehensive advice for the ‘Australian Retirement Trust’ (QSuper) members.

QInvest Advisers are now limited to providing advice about your QSuper account only.



Key Qld Gov Salary Packaging documents

Standing Offer Arrangements (SOA)

Information Session Request Form